Quality and Flight Safety

Quality

Tallinn Airport quality management system has been created to ensure quality of services by systematic and process-based approach. For us, quality entails achieving goals, adherence to relevant requirements and agreements and the satisfaction of interested parties with the service and value we offer.

Our management system corresponds to the requirements of international standards ISO 9001:2015 and ISO 14001:2015, as well as ICAO (International Civil Aviation Organization) requirements, European Parliament and Council regulation no 216/2008 and Commission regulation no 139/2014.

Regional airports belong to AS Tallinn Airport since 2005. Management systems at regional airports have been certified since 2012.

AS Tallinn Airport has been issued certificates:

• ISO 9001:2015 and ISO 14001:2015
• Aerodrome operator
• Air navigation service provider

Flight Safety

The primary objective of our safety actions is to ensure safety in all areas of activity on the territory of Tallinn Airport, regular and uninterrupted air traffic and customer service in any weather while complying to international safety regulations and standards.

Safety Policy of Tallinn Airport and Tallinn Airport GH 2024.